Desktop Support

You have the expectation that your doctor is well trained, and in the personal computing area you should have the same expectation. Our trained staff of engineers can assist with most desktop support issues. We have deployed thousands of computers in schools and businesses. This experience has helped United Systems stay on the leading edge of support issues surrounding personal computing. Some of the key topics are listed below.

 

 

  • Outlook Support
  • Spyware//Virus Desktop Software Support
  • Patch Management to Desktop OS
  • Travis is working on PCPatch Management to Standard Productivity S/W
  • Desktop Printer Queue Management
  • Desktop/Laptop Hardware Support (Restricted to systems under warranty or for which part can be obtained)
  • On-site Laptop and PC Repair
  • Desktop/Laptop Image Maintenance, Creation and Retention
  • Desktop Computer Moves/Adds/Changes/Deletes/Requisitions
  • Active Directory Profile Setup & Remote Setup Assistance
  • Active Directory Profile Management
  • Data Recovery for user files and directories
  • Printer Repairs (HP Laser Printers Only)
  • Workstation Setups

If you need any help, please fill out our Solution Information Request and our trained staff will respond quickly.

Desktop Virtualization

The Desktop Virtualization implemented and designed by United Systems is one segment of our total computing solution. Desktop Virtualization is a cost saving technology now available to almost all markets.

Desktop Preventative Maintenance Services

You take your car to the shop on a regular basis for preventative maintenance, and you visit with your CPA about on going finances. So you might want to consider taking some preventive maintenance steps to decrease the down time in your company or school's computers.

1: Patch OS  -This helps with security and keeping the computer running as specified.

2: USB and Cable Management. Plunging all of the USB devices in a company to the same ports help shorten the support time on diagnosing a problem, and when used with cable management it helps keep accidents down. Cables get pulled and employees can trip over poorly managed cables.

3: Dust -Dust in a Computer This is one of the primary reasons computers will fail. One of our United Systems Customers started blowing out their computers every year as one of the summer projects. They noticed that their computer failure rate went down dramatically on all PC's that did not have a known manufacturing error. They saved money and time by reducing the number of support calls in the district.

Call the United Systems Team today to help find out about saving your school or company money and pain today.